Module 5 of 816 min Completed
Calm communication under pressure
Your voice is a tool. Here’s how to use it when the room heats up.
Clip 1 · Low-arousal languageHD · Auto captions on
5:26 / 16:00
Key takeaways
- Soften pace before volume.
- Name the feeling first.
- Silence is permission to regulate.
Pro tip · Your voice is a tool. Here’s how to use it when the room heats up.